Copyright
© 2003 Jewelplus.com
|
 |
 |
JewelPlus.com is created
with the consumer in mind.
Our company goals are
simple:
|
|
 To find what
|
|
need,
|
|
|
|
|
|
|
|
|
|
|
|
|
| In the |
|
possible delivery time. |
| |
|
|
We
have built JewelPlus.com
simply, by thinking
that we are as well,
a customer. The company,
its people, and this
website, is fully committed
to providing the highest
level of service and
products available in
the industry. As a complimentary
service to all our customers,
every piece of jewelry
purchased from JewelPlus.com
is accompanied with
an Appraisal Certificate.
Please note that because
we deal at both, retail
and wholesale levels,
we have an enormous
range of jewelry items,
in all varieties, for
all occasions. Should
you need it, we can
provide you with expert
information so that
you can make the most
informed decision possible.
We will continue to
improve and expand the
present website based
upon consumer needs
and expectations. Thus,
We encourage you to
Contact
Us
with your comments,
criticisms, and expectations.
Yes, we do read them,
take them very seriously,
and reflect upon them.
|
|
|
 |
|
The use of this site is
governed by the policies
set-forth in this section
(Company Policies). Please
review them carefully.
Your use of this site,
and placement of an order
indicates your acceptance
of these terms and conditions.
JewelPlus.com reserves
the right in its sole
discretion and without
any obligation to make
changes to this site and
policies at any time without
notice. Prices are subject
to change due to market
fluctuations. We reserve
the right to discontinue
any item in our catalog.
Some jewelry items maybe
enlarged to show beautiful
details. All carat weights
on gemstones are approximate.
Most of our jewelry items
are available in 14k,
18k, yellow/white gold
and platinum. Special
orders
are most welcome, our
craftsmen are prepared
to meet your requirements.
JewelPlus.com makes no
representations concerning
any content of sites accessed
through JewelPlus.com,
and will not be responsible
or liable for the accuracy,
copyright compliance,
legality or decency of
material contained in
those sites. |
|
|
 |
|
This Agreement, the Terms,
the Service and any modifications
thereto may not be assigned or in
any way transferred without the prior
written consent of jewelplus.com.
The terms of this Agreement shall be construed
in accordance with the substantive laws of the
State of California, United States of America,
without giving effect to the principles of
conflict or choice of law of such state. Each
user hereby consents to the exclusive
jurisdiction and venue of courts in San Francisco
County, California, U.S.A. in all disputes arising
out of or relating to the use of this Service.
Attorney's fees & costs in action on agreement: The prevailing party
in any action or proceeding to enforce any provision of this agreement should
be awarded reasonable attorney's fees and costs incurred in that action or
proceeding or in efforts to negotiate the matter. We may also elect to choose
the Better Business Bureau (BBB) or other organizations for mediation purposes.
|
|
|
 |
|
To prevent use of your
personal information from
unauthorized third parties,
and to assure a safe and
pleasant shopping environment
for you, JewelPlus.com
uses the industry standard
"Secure Sockets Layer
(SSL)" technology. This
technology protects your
data and secures each
and every one of your
transactions. SSL encrypts
all your personal information,
including your name, address,
all contact information,
and credit card number. |
|
|
 |
|
We fully realize that
preserving your privacy
is vital to our long-term
relationship with you.
Accordingly, we have "zero
tolerance" level on sharing
any part of your personal
information, with any
other third parties, without
your written consent.
Please rest assured that
your personal information
is simply, safe with us.
|
|
|
 |
|
JewelPlus.com makes every
possible effort to make
certain that product information
in our catalog islisted
with high degree of accuracy
by all means. The images
shown are mainly captured
using fairly high resolution
digital equipment, and
they are what we believe
to be accurate representation
of the items we sell and
ship. In the event that
the product information
is incorrect due to typographical
error or maybe error in
information received from
our suppliers, JewelPlus.com
will inform the customer
of the nature of the error,
and will allow the customer
the option of canceling
or changing the order.
If your credit card has
already been charged for
the purchase and your
order is canceled, we
will immediately issue
a credit to your credit
card account in the amount
of the incorrect price.
|
|
|
 |
|
All customer transactions
will be carefully documented
and kept on file for future
reference in the event
that you would like to
upgrade your Jewelry at
anytime. Basically customer
would pay for the price
difference between the
original item and the
upgrade item. Details
will be discussed at time
of trading. We will do
our very best to accommodate
all our clients to ensure
complete satisfaction
with their purchases.
Should you require upgrading,
please Contact
Us.
|
|
|
 |
Jewelplus.com's Layaway Plan is
available to you for all orders
with total purchase price of $500 and beyond.
We simply hold and reserve
the merchandise, and lock
the price for you till
it is fully paid within
60 days; we will then
ship the merchandise to
you. Here is how it works:
|
|
To
start the layaway
plan for any item(s)
of your interest,
we would need initial
minimum deposit
of 20%. |
|
|
Payments
by major credit
cards, check or
money order, bank
wire transfers or
direct bank deposits,
or Paypal are all
accepted. |
|
|
Once
this deposit is
received, the item(s)
will be reserved
and the price locked
for you for period
of 60 days. |
|
|
After
paying the initial
deposit, you have
60 days to pay-off
the item(s) by either
weekly or bi-weekly
or monthly payments
of your choice.
You choose payments
that are most affordable
for you. For every
payment received,
we will promptly
notify and confirm
receipt of payment
and the remaining
balance via email.
|
|
|
After
60 days, if the
item is not paid-off,
10% monthly service
charge (10% of sales
price) accumulates
on your balance.
|
|
|
If
you decide for any
reason to cancel
your layaway, you
will be given a
"no-time-limit"
Store Credit for
the full amount
of your initial
deposit or combined
payments, which
can be used towards
your next purchase.
|
|
|
You
may pay-off your
layaway at any time.
|
|
|
Once
the balance has
been fully paid
within 60 days of
initial deposit,
we will promptly
ship your item.
|
|
|
Should
you require additional
information, please
Contact
Us.
|
|
|
|
 |
To maintain our high level
of service and customer
satisfaction, we have
set forth the following
policies regarding shipping:
|
|
All
shipments are traceable
and insured. |
|
|
Buyer
will receive an
instant e-mail notification
at the time of order,
confirming purchase
details. Another
e-mail notification
will be sent confirming
actual shipment. |
|
|
Should
you require any
special delivery
instructions, please
Contact
Us
,we are flexible! |
|
|
In
order to assure
prompt and trouble-free
service, please
take extra moment
to review the order
form for completeness
and correctness
before submittal.
|
|
|
Orders
received after 4:00pm
Pacific Standard
Time, will be processed
the following business
day. |
|
|
We
make full effort
to keep items in
stock, however,
in the event of
any "out-of-stock"
item, the buyer
will be promptly
notified by e-mail
with the approximate
delivery time noted.
|
|
|
In
the event of any
item "sold-out",
the buyer will be
notified and full
refund will be processed
immediately. |
|
|
All
overnight and expedite
deliveries must
be made to a physical
street address (sorry,
no P.O. Boxes).
|
|
|
Please
note that items
such as rings may
require additional
time due to sizing.
Shipping maybe delayed
due to any special
design/alterations
items, however,
we will make every
attempt to process
these orders in
a timely manner.
Buyer will be kept
informed by e-mail
regarding order
status. |
U.S.A.
Shipments:
During the check-out
process, please indicate
your preferred method
of shipping (shipping
charges already include
insurance and handling,
and will be shown and
added to your purchase
amount during check-out).
For USPS First Class
mail, please allow 5-10
business days for delivery
of stocked items. Special-Order
or Custom-Made items
have delivery time window
of 2-6 weeks, depending
on the design complexities
of each ordered item.
Customer will be kept
informed and notified
of the order status
and anticipated/actual
shipment date.
International
Shipments (outside U.S.A.):
We ship international,
however due to constraints/delays
in customs procedures,
and duties, tariffs,
etc., orders will naturally
require extra time for
delivery, and shipping
charges are variable.
During check-out process
shipping charges shown
already include insurance
and handling, and will
be added to your purchase
amount. Please Contact
Us
should you have any
questions/concerns regarding
your order. In any event,
we would contact you
by e-mail, providing
order status. We gladly
accept International
Money Orders and Bank
Wire Transfers, should
you wish to mail your
payment.
Check
or Money Orders:
We accept Checks or
Money Orders, should
you desire to make payments
that way. Please make
payments in U.S. dollars
for the full amount
of the order. Checks
must include a valid
nine digit bank routing
number (ABA code). All
item are shipped only
upon verification of
funds. Please note that
paying by check might
slow down the order
process due to payment
processing/verification
of funds. The usual
delay for items purchased
by checks is 7-10 business
days. Please do not
hesitate to Contact
Us
should you have questions.
|
|
|
 |
| If you are
not satisfied for any reason,
you may return your purchase within 3 days of receipt
for a partial refund as stated
below, absolutely no
questions asked (Please see below exceptions for brand-name watches & special order jewelry).
Please
take note of the following points
regarding refunds. Any
deviations from below
instructions may result
in decline of your refund request or penalties.
We kindly ask you to
read carefully and comply:
|
|
Any individual item including and below $199 sales price, is sold "As-Is", i.e. no warranty granted and no returns accepted.
|
|
|
For any individual item with sales price of $200 and above, if you're
not completely satisfied for any reason, you may return your purchase
within 3 days of receipt (See below for refund requirements).
Exception: Due to heavy costs associated with "Special Order/Custom Orders"
and "Brand-Name Designer Watches", returns/refunds for any
"Special Order/Custom Orders" or "Brand-Name Designer Watches" (see below for details)
will not be accepted.
|
|
|
Restocking Fees: Either 10% of sales price or a maximum of $75.00 (the lower of the two values) would be deducted.
|
|
|
Prior to mailing any item for refund, please contact us no later than 3 days of receipt,
so that we can provide you with a "Return Merchandise Authorization". If we do not hear
from you within 3 days of receipt of merchandise, we will not accept any returns regardless
of reasoning.
|
|
|
Having repairs done outside of jewelplus.com without jewelplus.com's written
consent will result in the sale being considered final; meaning no refunds will be accepted
and for all watch purchases, your watch warranty with jewelplus.com will be void.
|
|
|
We ship each and every item with individual
identification bar-coded "Tag" attached.
Please DO NOT DETACH TAG.
If the tag has been "cut-off" and removed,
or if the item is sent back with the
tag separated and loose in the package,
we will not accept the merchandise back for refund,
regardless of reasoning.
|
|
|
Before
mailing any item
back, please Contact
Us
to receive "Return
Merchandise Authorization".
|
|
|
We
ask you to kindly return all merchandise in their original
functional condition (no dents or scratches, no missing or
switched parts, no breakage, etc.) and in their original
boxes with all tags intact. For your protection please insure
all items for their full value and ship such that you have a
tracking number and can verify receipt. Upon receipt of
merchandise, all returned items would be inspected and identified
by our professional staff.
|
|
|
We
obviously cannot
accept returns for
any merchandise
that has been switched,
altered or damaged.
|
|
|
We
process all refunds (less shipping cost) after receipt & inspection of merchandise.
Refunds would be processed using the same method as payment was received.
Allow 4-6 weeks for refunds to be issued.
|
|
|
Please
note that All Brand-Name Designer
Watches (such as Cartier, Rolex, Omega, etc.) are NON-RETURNABLE
and NON-REFUNDABLE.
|
|
|
Please
note that All "Special Order/Custom Jewelry"
items are NON-RETURNABLE and NON-REFUNDABLE.
A special Order
or custom jewelry or watch
is defined as a
piece of jewelry
or a custom cut
gemstone or a made-to-order
watch specifically
ordered and agreed
to by payment of
the customer. |
|
|
|
 |
| JewelPlus.com
is based in the state
of California. State law
requires that we charge
sales tax only on orders
shipped to customers residing
in the state of California.
|
|
|
 |
| JewelPlus.com
is an independent company and is not
affiliated with any watch or jewelry
manufacturer or distributor.
|
|
|
 |
|
Brand-New
Watches:
All watches are quality-checked
prior to shipping for
authenticity, correctness
of time, and function.
We provide a "1-year"
parts & labor warranty
on the "watch movement"
to our customers on
all new watches purchased
from JewelPlus.com.
During the term of the
warranty if the "watch
movement" is defective
in material or workmanship
(under normal use),
at no charge (including
parts and labor), we
will repair or replace
it. Naturally, our warranty
does not cover accidents,
misuse, normal wear
and tear, or neglect
and does not apply to
bracelets, straps, crystals,
crowns or cases. In
addition, any work performed
on your watch without
JewelPlus.com's authorization
will be at customer's
expense and will automatically
void your JewelPlus.com
warranty. Should your
watch require "Covered
Warranty Repairs" during
the valid warranty period,
it must be returned
to JewelPlus.com according
to our "Return Policy". Jewelplus.com is an independent
manufacturer and is not affiliated with any watch company or distributor.
Jewelplus.com DISCLAIMS ANY LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WRITTEN OR IMPLIED
WARRANTY OF THIS WATCH, INCLUDING MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
Pre-Owned
Watches:
Before offering any
"used" watch for sale,
we inspect and clearly
rate the condition of
the watch as: Unworn-Excellent,
Excellent, and Good.
We further authenticate
and verify the quality
by our watch experts.
We provide a "1-year"
parts & labor warranty
on the "watch movement"
to our customers on
all "pre-owned" watches
purchased from JewelPlus.com.
During the term of the
warranty if the "watch
movement" is defective
in material or workmanship
(under normal use),
at no charge (including
parts and labor), we
will repair or replace
it. Naturally, our warranty
does not cover accidents,
misuse, normal wear
and tear, or neglect
and does not apply to
bracelets, straps, crystals,
crowns or cases. In
addition, any work performed
| | | | | | | |
Largest variety of jewelry & watch designs
