To find what YOU need,
	With the BEST QUALITY,
	At the Most Competative Price,
	With the High Level of Quality Serivce,
	In the FASTEST possible delivery time.

We have built JewelPlus.com simply by thinking that we are as well, a customer. The company, its people, and this website, is fully committed to providing the highest level of service and products available in the industry. As a complimentary service to all our customers, every piece of jewelry purchased from JewelPlus.com is accompanied with an Appraisal Certificate. Please note that because we deal at both, retail and wholesale levels, we have an enormous range of jewelry items, in all varieties, for all occasions. Should you need it, we can provide you with expert information so that you can make the most informed decision possible.

We will continue to improve and expand the present website based upon consumer needs and expectations. Thus, We encourage you to Contact us with your comments, criticisms, and expectations. Yes, we do read them, take them very seriously, and reflect upon them.

	All shipments are traceable and insured.
	Buyer will receive an instant e-mail notification at the time of order, confirming purchase details. Another e-mail notification will be sent confirming actual shipment.
	Should you require any special delivery instructions, please Contact us ,we are flexible!
	In order to assure prompt and trouble-free service, please take extra moment to review the order form for completeness and correctness before submittal.
	Orders received after 4:00pm Pacific Standard Time, will be processed the following business day.
	We make full effort to keep items in stock, however, in the event of any "out-of-stock" item, the buyer will be promptly notified by e-mail with the approximate delivery time noted.
	In the event of any item "sold-out", the buyer will be notified and full refund will be processed immediately.
	All overnight and expedite deliveries must be made to a physical street address (sorry, no P.O. Boxes).
	Please note that items such as rings may require additional time due to sizing. Shipping maybe delayed due to any special design/alterations items, however, we will make every attempt to process these orders in a timely manner. Buyer will be kept informed by e-mail regarding order status.

U.S.A. Shipments:
During the check-out process, please indicate your preferred method of shipping (shipping charges already include insurance and handling, and will be shown and added to your purchase amount during check-out). For USPS First Class mail, please allow 5-10 business days for delivery of stocked items. Special-Order or Custom-Made items have delivery time window of 2-6 weeks, depending on the design complexities of each ordered item. Customer will be kept informed and notified of the order status and anticipated/actual shipment date.

International Shipments (outside U.S.A.):
We ship international, however due to constraints/delays in customs procedures, and duties, tariffs, etc., orders will naturally require extra time for delivery, and shipping charges are variable. During the check-out process shipping charges shown already include insurance and handling, and will be added to your purchase amount. Please Contact us should you have any questions/concerns regarding your order. In any event, we would contact you by e-mail, providing order status. We gladly accept International Money Orders and Bank Wire Transfers, should you wish to mail your payment.

Check or Money Orders:
We accept Checks or Money Orders, should you desire to make payments that way. Please make payments in U.S. dollars for the full amount of the order. Checks must include a valid nine digit bank routing number (ABA code). All item are shipped only upon verification of funds. Please note that paying by check might slow down the order process due to payment processing/verification of funds. The usual delay for items purchased by checks is 7-10 business days. Please do not hesitate to Contact us should you have questions.

Please take note of the following points regarding refunds. Any deviations from below instructions may result in decline of your refund request or penalties. We kindly ask you to read carefully and comply:

	Any individual item including and below $199 sales price, is sold "As-Is", i.e. no warranty granted and no returns accepted.
	For any individual item with sales price of $200 and above, if you are not completely satisfied for any reason, you may return your purchase within 3 days of receipt (See below for refund requirements). Exception: Due to heavy costs associated with "Special Order/Custom Orders" and "Brand-Name Designer Watches", returns/refunds for any "Special Order/Custom Orders" or "Brand-Name Designer Watches" (see below for details) will not be accepted.
	Restocking Fees: Either 10% of sales price or a maximum of $75.00 (the lower of the two values) would be deducted.
	Prior to mailing any item for refund, please contact us no later than 3 days of receipt, so that we can provide you with a "Return Merchandise Authorization". If we do not hear from you within 3 days of receipt of merchandise, we will not accept any returns regardless of reasoning.
	Having repairs done outside of jewelplus.com without jewelplus.com's written consent will result in the sale being considered final; meaning no refunds will be accepted and for all watch purchases, your watch warranty with jewelplus.com will be void.
	We ship each and every item with individual identification bar-coded "Tag" attached. Please DO NOT DETACH TAG. If the tag has been "cut-off" and removed, or if the item is sent back with the tag separated and loose in the package, we will not accept the merchandise back for refund, regardless of reasoning.
	Before mailing any item back, please Contact us to receive "Return Merchandise Authorization".
	We ask you to kindly return all merchandise in their original functional condition (no dents or scratches, no missing or switched parts, no breakage, etc.) and in their original boxes with all tags intact. For your protection please insure all items for their full value and ship such that you have a tracking number and can verify receipt. Upon receipt of merchandise, all returned items would be inspected and identified by our professional staff.
	We obviously cannot accept returns for any merchandise that has been switched, altered or damaged.
	We process all refunds (less shipping cost) after receipt & inspection of merchandise. Refunds would be processed using the same method as payment was received. Allow 4-6 weeks for refunds to be issued.
	Please note that All Brand-Name Designer Watches (such as Cartier, Rolex, Omega, etc.) are NON-RETURNABLE and NON-REFUNDABLE.
	Please note that All "Special Order/Custom Jewelry" items are NON-RETURNABLE and NON-REFUNDABLE. A special Order or custom jewelry or watch is defined as a piece of jewelry or a custom cut gemstone or a made-to-order watch specifically ordered and agreed to by payment of the customer.

Brand-New Watches:
All watches are quality-checked prior to shipping for authenticity, correctness of time, and function. We provide a "1-year" parts & labor warranty on the "watch movement" to our customers on all new watches purchased from JewelPlus.com. During the term of the warranty if the "watch movement" is defective in material or workmanship (under normal use), at no charge (including parts and labor), we will repair or replace it. Naturally, our warranty does not cover accidents, misuse, normal wear and tear, or neglect and does not apply to bracelets, straps, crystals, crowns or cases. In addition, any work performed on your watch without JewelPlus.com's authorization will be at customer's expense and will automatically void your JewelPlus.com warranty. Should your watch require "Covered Warranty Repairs" during the valid warranty period, it must be returned to JewelPlus.com according to our "Return Policy". Jewelplus.com is an independent manufacturer and is not affiliated with any watch company or distributor. Jewelplus.com DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WRITTEN OR IMPLIED WARRANTY OF THIS WATCH, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Pre-Owned Watches:
Before offering any "used" watch for sale, we inspect and clearly rate the condition of the watch as: Unworn-Excellent, Excellent, and Good. We further authenticate and verify the quality by our watch experts. We provide a "1-year" parts & labor warranty on the "watch movement" to our customers on all "pre-owned" watches purchased from JewelPlus.com. During the term of the warranty if the "watch movement" is defective in material or workmanship (under normal use), at no charge (including parts and labor), we will repair or replace it. Naturally, our warranty does not cover accidents, misuse, normal wear and tear, or neglect and does not apply to bracelets, straps, crystals, crowns or cases. In addition, any work performed on your watch without JewelPlus.com's authorization will be at customer's expense and will automatically void your JewelPlus.com warranty. Should your watch require "Covered Warranty Repairs" during the valid warranty period, it must be returned to JewelPlus.com according to our "Return Policy". Jewelplus.com is an independent manufacturer and is not affiliated with any watch company or distributor. Jewelplus.com DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WRITTEN OR IMPLIED WARRANTY OF THIS WATCH, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Fitting Bezel on Your Watch:
If we provide and fit bezel on your watch, we warranty the bezel-fit for a period of 30 days from the date of invoice. Do not swim or dive or expose your bezel-fitted watch to any other similar situations where it is submerged to any depth of any fluid; doing so may cause serious damages to your watch and will void your 30 days warranty with us. Jewelplus.com is not liable for any damages caused by water penetration or neglect (i.e. dropping, banging the watch, etc.). Do not expose your bezel-fitted watch to any higher than normal room temperatures (such as sauna, hot tub, etc.); doing so may cause gaskets to loose their shape & sealant properties. In an event your watch is damaged, we can offer you our watch repair services for a fee. Please note that application of custom accessories will void the watch manufacturer's original warranty & precludes factory service or selling watch as original. Jewelplus.com is an independent manufacturer and is not affiliated with any watch company or distributor.

Warranty on "Servicing/Repairing" Your Watch:
60 days warranty on the "movement only" provided that the watch has not experienced impact and/or has not been tampered with from the time it left our facility (this will be examined & determined by our watch craftsman).